CHANGELOG for the Support-Logic helpdesk
****************************************

- BUGFIX 01.14.04:  install.php -> staff and admin email table fields changed to VARCHAR(80)
					quote bug fixed in users module

- version 1.2:
			  - FIX: quick reply added to sent out emails
			  - FIX: staff signature added to sent out emails
			  - FIX: added [#ID{PIPE_ID}] to all needed email subject lines by default
			  - FIX: added SMTP support for "register" and "lost password" functions
			  - FIX: move ticket email config option
			  - FIX: mail type install option
			  - added index.htm in all directories to prevent directory listing
			  - added email toggle for all emails sent out by the script (including pipe.php)
			  - added start number selection for tickets in install.php
			  - added enable/disable automatic user creation via pipe in admin config
			  - added update scripts from 1.0, 1.1, 1.1.1 to 1.2

- version 1.1.1: 
                - improved session management
                - added improved session hijacking prevention
                - removed trans_id & no cookie session
                - removed session_id() from all URLs

- BUGFIX 01.17.04: pipe.php -> user validation fixed 
				   - if s.o. sent an email to an existing ticket and the senders email address was verified by the name and not the
				     email, then the pipe mixed up the validation and caused an error, so that an add-on note via email was not possible

- version 1.1:
				changes done by Marie Lowdon:
				- improved template system: header & footer support, 1 CSS file for each section (admin, user, staff) to 
				  change the design of all its template files 
				- changed english language files
				  
				- self-defineable placeholders
				- staff signature 
				- predefined staff responses 
				- change priority support for users
				- HTML Tags support defineable in admin section
				- added "SMTP" support for emails sent out by the helpdesk (HTML Mime mail class from Richard Heyes: richard@phpguru.org)
				- improved email pipe: 	- support for multiple email addresses, which can be assigned to ticket categories 
									 	- improved email client support for plain text & HTML only emails 
									 	- added attachment support for most common attachment types 
									 	- default email pipe priority can be changed through the admin interface now 
									 	- max email limit on a per user & per day basis to avoid email flooding

