Change log
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hot_11012004_ver2f
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Fixed a bug where reports based on created on date were inaccurate.
Removed the ability to delete users from the system. (For historical integrity)  
Added the ability to make users inactive. (So they can't login)

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hot_04052004_ver2e
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The install docs have been updated to reflect the addition of 
actions steps. Additionally, the HOT SQL has been updated to 
make it easier for new HOT users to install hot.

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hot_04052004_ver2d
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Updated the intall SQL to reflect action steps.


hot_02272004_ver2c
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Fixed a security bug that would allow an authenticated user to change their own security level.

hot_02192004_ver2c
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Added action steps.
Added action step reports.


hot_11032003_ver2b
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Added configuration option for turning e-mail features on and off.
Added configuration option for prepended e-mail subject line with custom tag (ie company name).
Added configuration option for the text displayed in the web browser's title bar.
Fixed report resolution always reported as `unresolved`.
Improved HOT CSS for smaller resolution monitors.
Reimplemented cookie based authentication.

hot_11012003_ver2a
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Added inserts for ticket status in HOT_sql.txt

hot_10312003_ver2
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Added file uploads
Added user changable passwords
Added printable reporting
Added more detailed searchs
Added user configurable default searches
Added Help files and pdf system flowchart 
Added Added a new administration level -- issue manager

Changed terms to be more descriptive and consistant throughout

Removed all data passing via query strings
Removed login link with ticket id in e-mails


